Privacy Policy

Last updated: 2/2/2026

At ZYNEXA IT, operated by ZYNEXA SOLUTIONS PRIVATE LIMITED (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on our website.

1. Information We Collect

When you place an order or interact with our website, we may collect the following personal information:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address, including PIN Code

We collect only the information necessary to process your orders and provide our services.

2. How We Use Your Information

The information collected is used for the following purposes:

  • To process and deliver your orders
  • To verify customer identity and contact details
  • To communicate order updates, shipping details, or support queries
  • To comply with legal and regulatory requirements
  • To improve our customer service and shopping experience

We do not sell or rent your personal information to third parties.

3. Data Sharing & Disclosure

Your personal information may be shared only with trusted third parties when required, such as:

  • Logistics and courier partners for order delivery
  • Payment gateways for secure transaction processing
  • Government or regulatory authorities, if required by law

All third parties are required to handle your data securely and confidentially.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to customer data is restricted to authorized personnel only.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet legal, accounting, or regulatory requirements

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal obligations

You may contact us at any time to exercise these rights.

7. Cookies

Our website may use cookies to enhance user experience and website functionality. Cookies do not collect personally identifiable information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Company Name: ZYNEXA SOLUTIONS PRIVATE LIMITED

Website: ZYNEXA IT

Email: zynexa.solutions.pvtltd@gmail.com